Travion Travel ("Travion Travel," "we," "our," or "us") is committed to protecting the privacy and security of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website, contact us, or purchase our travel-related services.
Our services include flight bookings, hotel reservations, visa assistance, travel insurance, holiday packages, bespoke travel planning, Ok To Board services, corporate travel management, and luxury aviation/private charter services.
We may collect personal identification information, contact details, passport and travel information, payment and billing details, and technical information such as IP address, browser type, and cookie data. For corporate clients, we may also collect company and GST information.
Information is collected through website forms, booking requests, email, phone, WhatsApp, social media interactions, cookies, analytics tools, and third-party payment and booking platforms.
We use your information to process bookings, provide quotations and travel recommendations, assist with visa applications, arrange insurance, process payments, communicate updates, provide customer support, comply with legal requirements, improve our services, and send marketing communications where permitted.
We may share your information with airlines, hotels, visa partners, insurance companies, transport providers, payment gateways, government authorities, and trusted technology providers strictly as necessary to deliver our services. We do not sell your personal information.
Because travel services involve overseas suppliers, your information may be transferred internationally. We take reasonable measures to protect your data during such transfers.
Our website may use cookies to improve user experience, remember preferences, and analyze traffic. You can disable cookies in your browser settings, although some features may not function correctly.
We implement reasonable security measures, including SSL encryption, secure hosting, and restricted employee access. However, no system can guarantee absolute security.
We retain information only as long as necessary for service delivery, accounting, tax, dispute resolution, and legal compliance.
Subject to applicable law, you may request access to, correction of, deletion of, or restrictions on your personal information, and you may opt out of marketing communications at any time.
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Our services are not intended for children under 18 without parental or guardian involvement.
We may update this Privacy Policy from time to time. Revised versions will be posted on our website with an updated effective date.
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.